Let's Chat. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. It also helps you to easily solve common issues without needing to call customer service. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Lifeline participants may continue their existing Lifeline services without enrolling in the ACP and may choose to take ACP benefits from another service provider. Veterans Administration benefits statement. Create an Account Access and manage your account with ease, all in one place. Yes! CA subscribers on the free combination CA Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 25 GBs of data. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. If you already own a phone, you could also bring your own device to EnTouch Wireless. Your ACP plan can be separate or combined with your Lifeline plan, depending on the service plan you choose. Give Us A Call! Power On the phone and call 866.488.8719 to Activate! The ACP monthly service and device discounts cannot be transferred to another household or individual. The ACP will replace the Emergency Broadband Benefit Program, effective December 31, 2021 for new subscribers, or on March 1, 2022 for existing EBB subscribers. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Our ACP Terms and Conditions apply, available at: https://www.entouchwireless.com/affordable-connectivity-program/ in addition to any others communicated to you that are specific to your service plan. Taxes and fees included with service plan pricing. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Please enter your username and password to access your account. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Limited Time Offer. Social Security benefits statement. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. ESN number of your new phone (found on the inside of the battery door), Account Number for the phone number from your original service provider (generally NOT the same as the phone number), Password/Pin used to access the account (generally NOT the password you used to access your online account.). Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. To reset your settings to default, choose your device manufacturer below. Do not enter any dashes or hyphens. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. When registering to pay your statement online with the MyAstound Account, you will need to have your most recent billing statement to fill out the needed 13-digit Account Number and 6-digit Account Pin. OFFERS MAY VARY BY STATE and service may not be available in all areas. Access Wireless serves our community by offering free cell phones and service for qualifying customers, through a government funded program. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Conclusion You can apply for enTouch Wireless Free phones after determining your qualifications to participate in government assistance programs such as Lifeline and ACP. enTouch Wireless provides high-speed broadband service to ACP customers. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Box 105561, Atlanta, GA 30348). Notice letter of participation in a qualifying state, federal or Tribal Program. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. 2021 ENTOUCH, ALL RIGHTS RESERVED. You can apply your ACP discount to any available enTouch Wireless service plan. Press Center; Join the enTouch Team; Contact Us; 1-888-610-1499; Internet. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Ticket Type *. enTouch Wireless may limit, alter, or discontinue your service if you generate abnormally high call volumes, abnormally long average call lengths, calls with abnormally high costs, abnormally high data use, or other disproportionate use when compared to those of other customers of enTouch Wireless. An eligible household is limited to one monthly service discount and a single one-time device discount. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. California subscribers who subscribe to a combined non-tribal Lifeline + ACP plan and transfer out their ACP benefit will be automatically transferred to a Lifeline plan that includes 6 GBs of data. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. Lower speeds may affect audio and video streaming, access to certain websites and content, or use of available applications. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Long story short, Budget transfered the number to Entouch but the latter refused to acknowledge a port request from another carrier. BROADBAND DATA. BROADBAND DATA. If you would like to have your ACP plan on a separate device with a different phone number, please call Customer Care at, No. Call Assurance Wireless at 1- (888)-898-4888 to access your account number. Every Q Link Wireless account has an account number. It provides coverage in more than 20 states including in California wherein Californians have two options to choose and enjoy the plan. Account type. For any Unlimited service plan, customers who exceed 23 GBs of data usage (or 25 GBs in CA only) in a monthly period, data service may be placed on hold to confirm usage complies with our AUP. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Login to MyAccount using your email address and password. EnTouch Wireless Get a free smartphone from EnTouch Wireless. Our terms and conditions will apply. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. Please refer to enTouch Wireless Terms of Service for more information. Failure to provide consent will result in your being denied the ACP service and/or the connected device benefits. MyEntouch | Create Account | Index Register Please enter your full account information as shown on your bill. . The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions, or Acceptable Use Policy. Most individuals who qualify for Lifeline also qualify for ACP. No. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. Need Assistance? Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. ACP is a federal government program operated by the FCC. We've compiled some of the most common wireless carriers that make finding your account number and PIN a bit more difficult. conference, chat lines, and premium numbers) are not supported and may be blocked. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. Valid contact number which is neither number involved in the phone number change. Lifeline Wireless Application Status Check Status To check the status of your free government phone service application, enter the information below to see if: Your application was mailed Your approval letter has been sent Your Phone has shipped *Service Zip Code SUBMIT What State Do You Live In? Your Email Address *. Specialties: This location is closed to the public. All devices sold by T-Mobile (and many that aren't) support automatic configuration of your network and data settings.
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