The management structure is ex Metropolitan heavy. The office environment is modern and fresh, with wider computer screens. I have had very supportive managers who have encouraged my career progression. www.RefNow.co. Data Quality Analyst Interview. Really understaffed - non stop calls Training is really good, constantly having support from senior members. Poor commission structure. Lack of communication between different departments. External examining is a key feature of the UK higher education system. This site is protected by reCAPTCHA and the Google Privacy Policy No integrity - avoid or get out while you can. We formed in October 2018 through a partnership of two housing associations, Metropolitan and Thames Valley Housing. Quite a large company so changes/projects take longer to complete. Necessary cookies are absolutely essential for the website to function properly. If youre having problems registering, fill in the MTVH Online support form and a member of our team will be in touch. Their management style and the culture they have created is like something out of the 1970s. 22 Metropolitan Thames Valley reviews. Anonymous Employee in London, England. Technology and Software Support. This website uses cookies to improve your experience while you navigate through the website. Metropolitan Thames Valley. News; Report a crime online. TVH was a charity and now it's all out for profit since they became MTVH. Hotjar sets this cookie to detect the first pageview session of a user. Historically great at developing staff. All ideas are welcomed and you are trusted to work with autonomy. Overheard management making some very problematic statements about social housing tenants during my time there which was troubling. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. Public Input. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Hotjar sets this cookie to detect the first pageview session of a user. GOOD STAff welfare and salary paid on time, Staff welfare is always important! 39,000.00, 29,500.00 SO Resi. We believe everyone should have a decent home and the chance to live well. About our cookies and how to manage them. We work together to create great places for people to live. Find out more about salaries and benefits at Metropolitan Thames Valley. Service. Metropolitan Thames Valley Non-profit Organizations London, England 7,313 followers We believe everyone should have access to a home and the opportunity to live well. I've always felt if I have an idea I can put it into practice quite quickly. View the status of an ongoing repair for your home, View repairs requested for your communal area, Update your contact details so we know the best way to get in touch with you, Enter your invitation code and mobile number, Enter the security code that well send to your mobile. First MTR South Western Trains Limited, trading as South Western Railway (SWR), is a British train operating company owned by FirstGroup (70%) and MTR Corporation (30%) that operates the South Western franchise.. During March 2017, it was announced that SWR had been awarded the South Western franchise. not get their way they will threaten your job security behind closed doors while spreading malicious lies that either get you sacked or you leave anyway to avoid these accusations following you to your next job. I've always felt if I have an idea I can put it into practice quite quickly. These cookies do not store any personal information. Inclusive Institutions: enabling and supporting culture change. Register for School. The office environment is modern and fresh, with wider computer screens. great ambition and staff team are dedicated, good approach to flexible working. If you don't have an invitation code you can use the MTVH Online support form to ask . Get email updates for new Internal Recruiter jobs in United Kingdom. You can update your choices at any time in your settings. Necessary cookies are absolutely essential for the website to function properly. The managers and teams are very supportive on a daily basis. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. Year-long community programme launches to meet local needs of Clapham Park residents. . We also use third-party cookies that help us analyze and understand how you use this website. not get their way they will threaten your job security behind closed doors while spreading malicious lies that either get you sacked or you leave anyway to avoid these accusations following you to your next job. - Join us on our mission to make life safer for over 9 million Londoners. This job is no longer available, but here are similar jobs you might like. This site is protected by reCAPTCHA and the Google Privacy Policy You also have the option to opt-out of these cookies. We aim to respond to emails within 2 . In the years that followed, MHT's workforce . Request a repair more quickly than by phoning or emailing, and at a time thats convenient for you. , but rather staff support each other to make things right. I have had very supportive managers who have encouraged my career progression. Founded in 1966 and headquartered in London, England, United Kingdom, Metropolitan Housing Trust is a provider of affordable housing and care and support services.. Really understaffed - non stop calls There are also lots of additional benefits on offer and they stand by the core values of the company. Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour, Administration fees for homeowners and shared owners. There's free coffee and four types of teas! Find out more about, 72% of Metropolitan Thames Valley employees would recommend working there to a friend, Fantastic role and excellent place to work, Good company with really good staff, right at the start of a transformation journey. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Average Metropolitan Thames Valley hourly pay ranges from approximately 8.21 per hour for Production Coordinator to 29.17 per hour for Surveyor. This website uses cookies to improve your experience while you navigate through the website. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. By accepting, you agree to our use of cookies. Weve made MTVH Online secure to protect your personal data, so theres a 3-step registration process. Find . Make a secure payment when it's convenient for you and check your balance 24 hours a day. Some team leaders are very knowledgable and helpful, Lack of diversity It's a really good place to work if you like getting things done. Process makes things take longer than they could. A really good range of calls It also offers a range of care and support services including mental health and transitional services, which provide intensive support to . The process took 2 weeks. Click the link in the email we sent to to verify your email address and activate your job alert. 1. Verify your email to use filters. About the Role of Local Housing Manager This is a full-time fixed-term role and hours are 37.5 and working at the end of week. Metropolitan Thames Valley works across housing, health, social care and education. HR Assistant. The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. Forgotten your password? There's also a big focus on giving back to the community and staff are encouraged to get involved by volunteering with community organisations and projects. By requesting a reference you agree to our. You can have some really difficult calls and off days Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. great ambition and staff team are dedicated, good approach to flexible working. You can have some really difficult calls and off days You'll need your mobile phone and your unique invitation code. Description. Get notified about new Customer Advisor jobs in Nottingham, England, United Kingdom. 29,682 (which includes a 3,000 South East living allowance) Police Community Support Officer (PCSO) - Buckinghamshire. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. Working in Development Customer Care Enjoy resolving queries at first point Use your usual MyTVH email and password to sign in. Posted 22/12/2022 by Metropolitan Thames Valley. There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. document.write(new Date().getFullYear()) RefNowRegistered Company No: 09768384 Free event. I'm passionate about playing an active role in improving the lived experience of colleagues in the workplace to enhance employee engagement, performance and culture. This category only includes cookies that ensures basic functionalities and security features of the website. See jobs Follow. there doesn't seem to be a coherent vision for the organisation so decisions are taken on a whim. Copyright 2023 Metropolitan Thames Valley Housing. Income and housing officers hard to get hold of at times and sometimes don't want to take the calls Key Achievements: Everything at the moment and will get a lot worse before it gets better. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. Let us know if any of the information we have about you has changed so that we know the best way to contact you. Some team leaders are very knowledgable and helpful, Lack of diversity A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. This website uses cookies to improve your experience while you navigate through the website. Verify your email to use filters. Verify your email to use filters. Everything at the moment and will get a lot worse before it gets better. This makes them easy to keep track of and to see which candidates we still need references from. Head of Customer Services. 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. great ambition and staff team are dedicated, good approach to flexible working. They have work to do but they are are good company and will get there. Metropolitan Thames Valley works across housing, health, social care and education. About our cookies and how to manage them. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. I've always felt if I have an idea I can put it into practice quite quickly. Lack of communication between different departments. I've loved my time here. There is nothing in place to boost morale and there are so many criticisms and no recognition of achievements. . - With a practical focus on addressing challenges, Advance HE funded (through our Collaborative Development Fund Project 2022) four institutions to explore the challenges of understanding, enabling and supporting an inclusive culture from student to board. Housing Association. Metropolitan Thames Valley is now a big, mainstream association, but Metropolitan was set up to provide housing for the Windrush generation. Often mistakes are covered up and rules are rewritten without consistency. 204. This category only includes cookies that ensures basic functionalities and security features of the website. You can unsubscribe from these emails at any time. In the UK this is a National Insurance Number. The average Metropolitan Thames Valley salary ranges from approximately 18,288 per year for Senior Care Worker to 62,585 per year for Plan Manager. Right now, nothing has changed, just the colours, fonts and logo. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. You also have the option to opt-out of these cookies. Farringdon, England 11 d. 61K-64K Per Year (Employer Est.) London is one of the most exciting and diverse cities in the world - and policing it is no easy task. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. We want to do more for our customers, and we're looking for passionate people to help bring our vision to life. Poor training, self serving management who are impossible to appease in spite of sales targets being met and customer satisfaction levels reached. Be considerate of the fact that were working in your home, Be clear about what you can expect from us. TVH has such a light, friendly and open atmosphere; making it a great place to work. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. We're always looking to innovate and do things differently. Friendly customer service staff Seems customer service focused at first but comes down to targets and stats Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. People are at the heart of everything we do, and that includes our own people too. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. photo: Creative Commons / DFID - UK Department for International Development https://creativecommons.org/licenses/by/2./deed.en. These cookies will be stored in your browser only with your consent. These cookies will be stored in your browser only with your consent. . Copyright 2023 Metropolitan Thames Valley Housing. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. New community programme for Clapham Park residents to help tackle cost-of-living pressures. Senior managers did execs are more interested in fighting amongst themselves than driving the organisation. Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. Lovely supportive team and overall culture within the business. Metropolitan Thames Valley contact info: Phone number: +44 2035353535 Website: www.metropolitan.org.uk What does Metropolitan Thames Valley do? I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. Under 16 year olds will be transferred from spring 2022. The organisational structure is quite flat, all levels of staff are encouraged to give their views and ideas, and there is an open intranet site to enable staff to do this. Salary: 30,000 - 40,000/annum. Completing a reference with RefNow takes just a few minutes on average, Complete at a time convenient for you, even outside of 9-5 business hours, Military grade SSL encryption technology keeps your data secure. Thanks for sharing, Staff are really friendly and its a great place to work, Good set of transferable skills developed Undervalued by managment These cookies will be stored in your browser only with your consent. By clicking Accept, you consent to the use of ALL the cookies. You can save your resume and apply to jobs in minutes on LinkedIn, (Part Time) Production Team Partner - Garment Sorter & Shipper - UniFirst, Application Engineer (Junior), China (Remote), Campus Technology Sales Representative Ball State University, Business Development Manager Insulation DACH (all genders), Sr. Cyber Security Release Manager - 100% Remote - Contract to Hire (C2H), Ejecutivo(a) Comercial Pre- venta (Seguridad Electrnica), Life and Annuity Agent - *PIPELINE - Denver, Outside Sales Representative - Downtown Phoenix, Transaction PA, OMERS Infrastructure Europe, Callao, Constitutional Province of Callao, Peru, See who Metropolitan Thames Valley has hired for this role, Minimum of 12 months proven customer service experience, Excellent communication skills with the ability to hold good quality conversations with our customers to fully understand their financial circumstances, Good understanding of Safeguarding and Anti-social behaviour, 28 days annual leave plus 8 bank holidays (pro rata for part time) per year, 2 volunteering days per year for things like helping out in local communities, An additional Beliefs day once a year to have an extra a day off, Enhanced pension with matched contributions of up to 9%, Health cash plan scheme for your everyday healthcare needs which you can add your family members too, Tenancy deposit interest free loan to help with rental deposits, Access to extensive learning and training opportunities with Wisebox platform, Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues, Career progression across the organisation with our mentoring programme and apprenticeships, We are committed to the wellbeing of our colleagues and support this as an organisation. Enjoyable when u have nice tenants and leaseholders Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. This can show up occasionally, including when major corporate projects are being delivered. They are not authored by Glassdoor. Police service for the Thames Valley area; report a crime, get advice and find out about us. We believe everyone should have a decent home and the opportunity to live well. Sign in to create your job alert for Customer Advisor jobs in Nottingham, England, United Kingdom. Metropolitan Connect has now merged with Thames Valley and operates under the name Metropolitan Thames Valley. . But if you request a communal repair, you dont need to be there when its being fixed. 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. Internal Recruiter Jobs in United Kingdom, International Talent Acquisition Specialist (Expat Recruitment) - Relocate to Saudi Arabia, Permanent Expat Family Relocation Package, talent acquisition specialist (12 month FTC), Remote WFH | HR and Talent Acquisition Co-Ordinator | Financial Services | 40-50k p/a, 40,000.00 Poor leadership, housing stick in poor repair. These cookies will be stored in your browser only with your consent. With a national shortage of affordable housing and increasing demand for social care, theres never been a more pressing need for the services we provide. However you may visit Cookie Settings to provide a controlled consent. However you may visit Cookie Settings to provide a controlled consent. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Positive Experience. However you may visit Cookie Settings to provide a controlled consent. We have conducted Repairs and Maintenance and Cyclical Decorations programmes for them and have subsequently been appointed for Windows and Doors Renewal programmes . Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. I've loved my time here. 31 Mar 2023 23:55 BST. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. Salaries, reviews, and more - all posted by employees working at Metropolitan Thames Valley. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. This category only includes cookies that ensures basic functionalities and security features of the website. Find out more about, 72% of Metropolitan Thames Valley employees would recommend working there to a friend, Get started with your Free Employer Profile, Ambitious Company with fantastic benefits, Fantastic role and excellent place to work, Good company with really good staff, right at the start of a transformation journey. Metropolitan Thames Valley. I've loved my time here. Junior Ruby Developer at Metropolitan Thames Valley 0 . Not enough pay for the job you do ultimately, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Sep 2004 - Nov 20073 years 3 months. Hotjar sets this cookie to identify a new users first session. Jobs. Staff and Volunteer opportunities. | MTVH is one of the UK's largest housing associations. We've made MTVH Online secure to protect your personal data, so there's a 3-step registration process. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. As well as my day to day digital marketing and communications role, I head up the award-winning ethnicity staff network group at Metropolitan Thames Valley Housing. Details about the employee. Poor commission structure. Job Type: Contract. They are not authored by Glassdoor. Metropolitan Thames Valley We believe everyone should have a home and the chance to live well. It takes a huge number of people from all sorts of different backgrounds with a wide range of skills and experience. The staff body are also passionate as a whole about getting behind local causes and fundraising together. GOOD STAff welfare and salary paid on time, Staff welfare is always important! ", "The thing I like most about this software is it's extremely easy to use.". Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. A guide to spotting romance fraudsters. Youll need your mobile phone and your unique invitation code. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. This is a True/False flag set by the cookie. It's a really good place to work if you like getting things done. 140 Metropolitan Thames Valley reviews. Don't even bother complaining about bullying or bad treatment, they'll turn it back on you and it will only get worse This is a True/False flag set by the cookie. We use cookies on our website. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
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