Meals on the tour ran the gamut from weird to stellar, but overall were not to bad. Tours are advertised by the group leader/teacher to students at their school and to their local community. All breakfasts were served at our hotels. Transfer of COVID-19 Future Travel Voucher. When we did get on the city bus, she told us we had to pay our own fares (the tour was to include ALL transportation), but then told us to NOT pay the fare, as we would never get caught, and even if we did, the fine would only $20. I cant guarantee this Ive advocated many cases where a company promised a refund in writing but it can help. Make sure to include all relevant information, such as the date of the transaction, the amount of the refund requested, and any evidence you have of your dissatisfaction with EF Tours. I don't even know how it is legal to have these moron bastards do business. Full list of UK dates. Give the company at least a week to respond to your refund request and two credit card billing cycles to pay you. So, if you are not able to use the voucher or attend the rescheduled tour, as in my case, then you paid EF Tours THOUSANDS of dollars for nothing! The deduction of $565 includes items such as the non-refundable deposit and other non-refundable fees. If requested after enrollment and up to 130 days before departure, the fee is $195. If you want to make sure you get your travel refund every time, remember to use a credit card, keep every email and be ready to appeal your case. Note that this is a salesperson who will try to sway you into "changing your destination, adjusting dates or setting up a new payment plan to make paying for your trip easier" according to their help center. Sears couldnt deliver my appliances. Parents are upset that a student tour company won't give full refunds for canceled European vacations. I am self employed so I had to send a letter stating that my business went under and this had created a hardship. The brochure promised that participants would be surrounded by the people, the language, the food, and the way of life of the destinations on our itinerary. He paid Vantage $18,536. I am now retired, but have organized and will be leading another "Best of Europe" tour this September. It will cover topics such as contacting EF Tours directly, filing a complaint with the Better Business Bureau (BBB), disputing the charge with your credit card company, and seeking legal advice. how to get a full refund from ef tours. Experts say you can overcome those hurdles by using the right payment method, creating a paper trail, and knowing how to appeal your case. Thats why weve enhanced our already top-tier, industry-leading coverage programs to provide even more choices, and to give travelers, families, and school communities the widest range of safe and flexible plans. Not a sleeper sofa, but just a hard couch. If not used for travel, a COVID-19 Future Travel Voucher can be exchanged for a refund of all money paid into a travelers account less $500. Four students are continuously placed in rooms meant for two people. She was more worried about herself and her family I guess. We need to cancel due to medical and we were told we loose close to $800. But their ads sure reflect diversity! I struggled to pay for this trip and now after paying for travel insurance also they are denying full refund. Thanks :). What options or Cancellation Terms apply to a traveler who has rebooked their tour with a rescheduled departure date between October 1, 2021 to September 30, 2022 using a COVID-19 Future Travel Voucher? Heres how to spot it, Expert advice for booking the best hotel and finding the lowest rate, Here it is: The complete guide to holiday travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. Things took a turn for the worse on our last night of the tour, when we stayed at Hotel La Pergola in Rome. They book all accommodations and attraction admissions for tour participants. Ours just didnt seem quite ready to handle all the pressures and logistics that are required for managing a group of 40 people for 12 days. Call 800-992-1892 to enroll. We also were traveling to all the countries during the world cup. That means that I will receive less than half that amount back! So who will I be using to make my tour group arrangements? B)there are about 1,000 people in the building and I have yet to see anyone that wasn't white as the driven snow. DO NOT SEND YOUR CHILD ON AN EF TRIP!! Getting a full refund from EF Tours can be a difficult process, but it is possible. We did not get to select from a menu and were all served the same thing each night, with the exception of those who had special dietary needs. Call 800-665-5364 to enroll, EF Language Schools But the worst experience in this hotel went to a dad on our trip, whos single room contained only a sofa. That way, when a company drags its feet on a refund, you can file a chargeback. We simply got information from our Tour Guide when and where to meet up with the group after dinner and selected a nearby local pub so we could have a traditional English dining experience. Im normally a big fan of Korean food, but this wasnt great. Wheres my airline ticket refund from GotoGate? That invoice for antivirus protection is a scam, How a company could easily get a false F rating from the BBB. Also told cancellation fee is now $400 not the $300 listed. Create an account to follow your favorite communities and start taking part in conversations. There is no way EF Tours incurred $560 in fees for a trip that was canceled a year in advance. My daughter wanted to go with members of her class on this great trip with EF tours. This Arizona based company has been organizing dozens of tours for teachers and college professors all across the country for 30 years. Airlines hate it when you get a third party involved, and may respond favorably. That way, when a company drags its feet on a refund, you can file a chargeback. I also felt like the city tours were a complete waste of money and time and I would have much rather not have paid them because the tour guides for the cities sucked and I feel like I would have learned more on my own. (Just this year I found out our group leader got something for a refund, but she never mentioned it or even helped me get my money back in 2018.thanks for that.) The Return & Refund Policies may vary widely among different types of products and sellers. The trip isn't until June of 2017. We did have some great cultural experiences while we traveled. For travelers who had booked their program by redeeming a previously issued COVID-19 Future Travel Voucher, the cash refund option available will be based on the originally issued voucher terms (e.g., travelers who received a COVID-19 Future Travel Voucher for a tour originally scheduled to depart between March 1, 2020 and May 14, 2020 may exchange their voucher for all monies paid, less $565). how to get a full refund from ef tours . Whatever you need, well handle it. Do you have knowledge or insights to share? My moms stairlift has a big problem it does not work outside! Worry-free guarantee; If you cancel the booking within 60 days from the reservation date, you are entitled to a full refund. We did not have enough free time (which we were promised). Consider hiring a lawyer who specializes in consumer protection and travel law. Between Florence and Rome, we spent the night at the Hotel Villa Ricci (not pictured). And pay attention.. EF Tours Return & Refund Policies. Where is it? I would just like some advice if there's any way to lessen the blow. The purpose of this article is to provide a step-by-step guide on how to get a full refund from EF Tours. This has caused many customers to feel frustrated and helpless when trying to get a full refund from EF Tours. EF Tours is definitely a budget tour company, and for the price, you do get a good experience. That was during our terrible last night in Rome when we had to walk from our hotel to our dinner restaurant through some pretty sketchy areas of the city. Image courtesy: EF Go Ahead Tours Benefits of EF Go Ahead Tours. Outside of Heidelberg we stayed in a gymnasium dormitory (German high school) that was out for the summer. Despite these frustrations, the itinerary did take us to some fantastic places and we had some absolutely unforgettable experiences. Would I go on another EF Tour? We also didnt have a way to contact our Tour Guide directly. On October 22, 2020, Boston-based co-counsel for McGrane PC send a demand letter to the EF Defendants (including EF Explore America Inc., which runs domestic tours) demanding a full refund under Massachusetts consumer protection law which Massachusetts consumer protection law appears to more directly address the requirement that such full . These refund policies cover only a partial amount of the costs EF has already incurred for each . I would NEVER stay at a truck stop, nor would I deceive students into thinking they were going to be safe on a trip and then place them there. They could fully refund if you find someone to take your spot and let them know, Yeah I'll have to talk to the leader of it and see if she knows anyone, but it isn't likely. Once I realized that time would be much more limited at every destination than I expected it to be, the trip went much more smoothly. She had us walking everywhere (1 1/2 mile from our hotel to the bus stop each day. Two meals a day are included in the cost of a trip with EF Tours. Toll-free 1-877-974-7462 ext. We were assured that our tour director would be with us around the clock, handling local transportation, hotels, and meals while also providing their own insight into the local history and culture.. I had some incredible experiences in some amazing locations with my only daughter, and I wouldnt trade that for the world. Why is it taking so long to get a cruise refund? While I could not find information about individual class pricing, I highly doubt that EF paid that much per person for us to spend an hour making tiramisu. Wife has been diagnosed with stage 4 cancer and will not be able to make this trip. * (Smithsonian Student Travel repeat travelers will receive a Breakfast and dinner every day were included in what we paid for our tour. While the London Eye excursion seemed to go well for those who went on it, it was over priced. On June 20th we called them to verify and were told our claim was denied and we wouldn't be receiving anything back from them. I think I would, but I would definitely choose a slower paced itinerary with more time in each destination. Traveler's first name: Traveler's last name: Traveler's account number: They were giving us the runaround, says Jose, a medical technologist from DeLand, Florida. Feel free to ask me in the comments!! I really did expect there to be more education involved in what we did while on our tour. If not used for travel, a COVID-19 Voucher can be exchanged for a refund of all money paid into a travelers account less $565. nike nationals track and field backpack; 0 comments. I am not canceling the trip, but yet I am the one. If you're seeking an EF Tours. While these options are available, the bread and butter of the company is the basic high school student tour which is what we took. I find that unreasonable - they initially said another roommate, now I am finding 4 kids in a room. Im extremely glad we made those decisions. EF Explore America said in light of the uncertainty surrounding COVID-19, it offered the school three options. Give the system a chance to work before filing a chargeback. Electric Bike Thumb Throttle 12-84v LED Display Voltmeter & ON OFF Kil torquetech.co.uk. But the idiotic folks at EF Tours says since this was "unforeseen", we are not covered. Just keep your expectations realistic. You may wish to spend time at your destinations before or after the scheduled tour. Call 888-333-9756 to enroll, EF College Study Accommodations and rooming Hotels and hostels, rooms and roommates, amenities, and upgrades. Parents have paid thousands of dollars for student tours abroad -- and those refunds aren't coming. Recently I was notified by EF Tours that my child was cancelled from the tour after paying off almost whole trip price. ). Flexible, fee-free rebooking options Need to make new travel plans? One thing is guaranteed. Get online free 48v Electric Bike Controller Wiring Diagram e-books in eBook format, PDF, ef go ahead tours appMotorcycle Electrical Wiring Diagram Pdf - Motorcycle Wiring Diagram charlotte-purser.blogspot.com. We were served in a huge warehouse, with 20 other large tour groups. With the backing of a major credit card you can even dispute part or a percentage of the services provided.. Trips like this EF Tour require students to be pretty mature when it comes to safety. 109 to 45 days prior to departure: Full refund less $95 non-refundable deposit, all Non-Refundable fees, and 50% of program price. My son is going on an EF tour this Spring and the teacher has suggested that each student pay a certain amount for tips. The kids didn't seem to mind it, but I did seem a little crowded at times. We were also promised to be able to be in walking distance from our hotels to the big cities in the countries we were staying in however in each country we were at minimum one hour away from the cities. I asked the front desk to remedy this, but it was never addressed, and we had to repeat the blind search for our rooms every time we went up. You might not know all the answers, but you've got a friend in us! fender american professional ii vs ultra. The cancellation was due to a National Emergency not voluntary of the travelers. Instructions on how to request a refund are located on the COVID-19 Future Travel Voucher page, which can be found on the traveler secure site. Were always here to help. Imagine being in London not able to tour anything because you don't have the proper tour bus that you were promised?? From that time forward I lead 20 overseas tours to Europe for my college. IS this the only forum about this place? Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. These Terms and Conditions apply to any COVID-19 Future Travel Voucher (COVID-19 Voucher) issued by EF Educational Tours (EF) in connection with EF tours scheduled to depart after February 24, 2020 (and EF tours traveling to China after January 28, 2020) through September 30, 2022. Our tour left some of these promises unfulfilled, but did give us a glimpse at some fantastic destinations in Europe and some amazing memories. Miguel Suro, a Florida attorney who writes a personal finance blog called Rich Miser, says if no is the answer, you need to appeal to someone who can turn it into a yes., For airlines, if you get nowhere with the airline itself and have a valid claim, file a complaint with the U.S. Department of Transportation, he says. We also found that we frequently needed to buy water to stay hydrated in the high temperatures of Italy during the summer, and at most of the locations we visited, water was marked up quite a bit. Things started off poorly when our tour guide was an hour late to meet us at baggage claim and then our bus was over another hour late to pick us up at the airport. COVID-19 required everybody to be quarantined. That seems to be the question at hand here. I will never travel with EF Tours again. Check out our directory. EF will book with whatever airline has space available for the lowest price for the group. There was a layer of dusty film all over my bathroom and my pillow had an unidentified crusty stain on it. Parents understand why CPS canceled the trips. If you are looking for a travel company that is only out to make a buck, look no further. Why is no one investigating them for fraudulent business practices, deceptive practices, false advertisement, etc, etc, etc?? So, Hignite and other parents contacted EF Tours to learn they could get only vouchers, or pay the penalty to cancel. I hope your child knows that they will be sharing a bed with their roommates even if they are traveling with another school. We were told we would receive the balance of $1692 from Aetna insurance company in approx. One student got up in the middle of the night and tripped on the mattress and smashed her head into the wall. If you wanted a refund, there was a fee. During our trip there were extra excursions offered in any city we stayed in more than one night. I am now leaning towards not going with this tour and planning our own itinerary and trip. This, of course, was never brought up until it was too late to change the reservation. Exploring the World of Knowledge and Understanding. We were assured that the stop there would only last 30 minutes, but it ended up taking three times that, leaving us only an hour and a half to visit the Louvre before we had to be back on the bus to catch a flight to Italy. We were late to our appointment at the Louvre. This place was truly one of the worst hotels Ive ever had the misfortune to stay at (and as a travel blogger, Ive stayed at a LOT of hotels). If your Group Leader has chosen not to reschedule your original tour/program, you will receive a COVID-19 Future Travel Voucher valued at 100% of monies paid toward your original tour/program. Absolutely not. I had to do this for a foreign airline that owed me a partial refund for a flight originating in the U.S., and they wound up giving me a full refund, voluntarily.. COVID-19 Future Travel Vouchers that were issued to travelers whose original tour was scheduled to depart on or after February 24, 2020 may be redeemed for travel departing on or before September 30, 2025.
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